Empathy Map

1. What do you think and feel?

What really counts?

Friends, Family, and Happiness

I was tempted to say “success” here, but success it not something that is easily defined. Moreover, I could certainly feel fulfilled without ever being a big shot business person; however, the same could not be said if I had not friends or family.

Major preoccupations?

School.

I'm a fourth year Integrated MPA, so I have one full year to go before I graduate, but after that, real life starts. Lots of my peer are thinking about grad school, but I don't have that buffer. I'm ready to be a full fledged adult and be financially independent. I've seen the financial pitfalls (credit card debit, etc.) that my parents' generation has fallen into, and I am resolved to avoid that.

Worries and aspirations?

Real life.

Mostly worries right now. I touched on this previously, but, like most people my age, or in my situation, I'm worried that I won't find a job, or worse I won't like the job once I have it. Several of my close friends are getting married. I certainly want to do that eventually, but not when I'm still so young! I need time to be completely independent before I go and make a lifelong commitment to be with someone.

2. What do you see?

Environment?

Ever changing.

Technology keeps moving forward, and I like to be at the forefront. It is an exciting time to be alive and young. I'm sure every generation feels this way, but I feel that we are at a pivotal point in our world's history. UT's motto/slogan is “What starts here changes the world.” Hopefully I can be a part of that.

Friends?

Only a handful of really good ones, but my network is large.

It is easier than ever to keep track of everyone I know. Facebook rules all, at least until something better comes along. My really good friends I keep track of beyond just Facebook and other social media. It is still important for a real life connection with people I really care about.

What the market offers?

More selection than ever.

More selection and easier to shop. I hate going the mall. Too crowded, too noisy, too many small children. If I can order it online and avoid making a trip great. Also, I can get better prices online. All around a better deal as far as I'm concerned.

3. What do you say and do?

Attitude in public?

Straight-forward and relaxed.

My life is hectic and chaotic, so when I can I like to relax. I'd rather stay home with some good friends and enjoy their company than go out on the town

Appearance?

Casual.

I'm a t-shirt and jeans kind of guy. That being said, my t-shirts and jeans are reasonably nice. The idea is to look good without looking like you spent hours in front of the mirror. I like to dress up occasionally, but I am more comfortable in something more low key.

Behavior towards others?

Reserved.

I'm not quick to approach and befriend people, but I am always very friendly and considerate. I'm always eager to help and am involved with several charitable organizations that assist those in need.

4. What do you hear?

What friends say?

Anything and everything.

I've made a point to surround myself with many kinds of people. They all have their own opinions, and they all make them known. I don't always agree with them, but I always want to hear what they have to say.

What bosses say?

Bosses?

Never really had one. I guess I'll find out soon.

What influencers say?

The people who influence me the most are my friends and family. I really value what the have to say. Their opinions greatly influence the things I do, purchase, feel, etc.

5. What are your pain points?

Fears?

Failure.

I'm entering a new and uncertain area of my life. A lot of people think that I am going to go and do great things. I'd hate to let them down.

Obstacles?

Over-thinking everything.

I am a worrier. If it could happen, I've thought about it, even if the probability of something going wrong is minuscule. I need to learn to relax and understand that some things are out of my control.

6. What do you hope to gain?

Wants/needs?

I hope to become a better person. There is always room for personal improvement, and I am far from perfect. I'd love to become more athletic, since starting college that has really fallen by the wayside.

Measures of success?

Happiness is the real measure of success as far concerned. If I am happy doing what I'm doing, no matter what it is, I consider that to be a success.

Obstacles?

Myself.

I can achieve what I want to achieve. I just have to stay focused and on target.